Privacy Policy

Information We Collect

When you request service through our website, we collect the following information:

• Your full name
• Email address
• Vehicle information (make, model, year)
• Selected service details

We also collect technical information automatically when you visit our site, including IP address, browser type, and pages viewed. This information helps us improve site functionality and user experience.

How We Use Your Information

The information you provide is used for the following purposes:

• Processing your service requests
• Communicating with you about appointments and services
• Maintaining service records for your vehicle
• Improving our website and service offerings
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (such as email service providers)
• When required by law or legal process
• To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service records are typically maintained for seven years to comply with business and legal requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance functionality and user experience. For detailed information about our cookie practices, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 287 Industrial Drive, Moorabbin, VIC 3189, Australia